Posts Tagged ‘Hotel’

Galaxy Approves ComXchange’s Hospitality PMS Interface

Galaxy Hotel Systems recently tested and approved ComXchange to interface with their Hotel Property Management System (PMS). Galaxy customers can now find ComXchange listed in the Galaxy price book, as well as QuickQuotes. In addition to Galaxy, ComXchange interfaces seamlessly with all leading PMS solutions. If you have questions regarding ComXchange’s PMS interface, please contact us.

For more information about our ComXchange Hospitality IP PBX, Click Here.

Did you know ComXchange is an Asterisk-based PBX?

ComXchange IP PBXThese days, you can’t help but associate Asterisk® with the much talked-about “VoIP revolution.” For those that don’t know, Asterisk® is an open source PBX originally created by Mark Spencer of Digium® that has gathered quite a following due to its capabilities and open-source nature.

We jumped on-board with Asterisk® several years ago when we first started developing ComXchange™, our turn-key PBX solution for hotels & small businesses. In fact, Innovation was one of the first companies to purchase a Commercial Asterisk® license from Digium. While ComXchange™ is asterisk-based, we have spent years customizing and improving Asterisk® to make ComXchange™ a true turn-key solution.

Now, let’s get to why Asterisk® and ComXchange™ have become so popular.

Reduced Costs
Traditional proprietary phone systems are developed and supported by a single manufacturer at a considerable cost. The flexibility of Asterisk® & ComXchange™ allows customers to choose from best-in-class standard-based hardware. Short term, this means lower costs up front. Long term, this means avoiding escalating support costs when a manufacturer discontinues a proprietary product.

Asterisk’s open platform provides an abundant array of communications options. This means everything from traditional analog phones to IP color display phones are supported.

Extensive Feature set
At a fraction of the cost, Asterisk® & ComXchange™ offer all the functionality of a traditional PBX.  Unified messaging, voicemail, music on hold and conference bridges are just a few of the included features.

Add-on Modules & Software
Asterisk’s open-source nature empowers developers to develop additional functionality and add-on modules. In the case of ComXchange™, we have modified Asterisk® with a number of tweaks & added features. Most notable are ComXchange’s hotel-specific features, which creates a phone system specifically tailored for a hotel environment.

Asterisk is a registered trademark of Digium, Inc.

SIP Trunking: A Primer

We get a lot of questions about SIP trunks and how they can save hotel properties money. Since SIP trunks are fairly new to the industry, many people have questions about how they work and what they are. Network World recently wrote a great article on the basics of SIP Trunks titled “SIP Trunking: A Primer.” Check it out at:

Our hospitality-specific IP PBX, ComXchange, includes support for SIP Trunks. If you would like more information about ComXchange, check out our main web site at

HITEC Highlights

Thank you to everyone that stopped by our booth at HITEC in hot & humid Orlando! The show started off in full swing on Tuesday with a lot of traffic at our booth. We appreciate our current clients and distributors who stopped by!

We enjoyed the questions we recevied and the conversations that followed. Some popular topics included the pros & cons of hosting, our open-standards asterisk-based system, and the benefits of an all-in-one system.

Also at HITEC, Troy Strand of the The Talbott Hotel in Chicago connected us with Vocera, a manufacturer of communication badges. We performed interoperability testing with Vocera at the show and are happy to have them on-board as a certified product. Vocera badges are great solution to allow staff to communicate with each other hands-free. You can find more information about Vocera on their web site –

In conjunction with HITEC, all ComXchange IP PBX and Innline Voicemail orders (excluding Express) placed through July 31st will receive a free 250 extension InnCharge call accounting package! InnCharge integrates seamlessly with all Innovation products to provide a feature-rich, trouble-free call accounting system.

Feel free to contact us if we can answer any questions, or provide any information or materials that will assist you. You can call us toll-free at 800-424-6757 or e-mail through on our web site by clicking here.


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