Changes Regarding pcAnywhere

As of May 2014, ITW was informed by Symantec, (the developer of pcAnywhere), that the pcAnywhere product is going to an end of life status.
Unfortunately, we are unable to procure a reliable source for the pcAnywhere Host application.

Due to these recent developments, effective immediately ITW will no longer be supplying pcAnywhere with any of its products.
We will not be providing a replacement dial-up solution to take its place.
Please take other measures to supply a remote connection, such as internet or some other high speed access.

Please note, due to the unavailability of the pcAnywhere, the InnCharge book PC will no longer ship with a USB modem.

For more information, please click here.

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New SIP Integrations Available

We now have 4 new SIP integrations to our InnLine IP and InnLine IP ELITE systems.

NEC SV8300
Avaya CM/SM
Avaya IP Office
Cisco CM

In addition, we can also integrate to legacy PBX systems via analog or digital gateways
Nortel/Avaya Blue, Avaya Red, Mitel ONS, Hitachi, NEC. We cannot integrate to Mitel
via digital gateways as that hardware has become end of life.
Contact your sales rep for more information.

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Interesting Article

Our parent company, TigerTMS, is featured on Avaya’s DevConnect Facebook page.
Check it out here…

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Innovation Switching to Electronic Documentation

In our strive to be a greener organization, Innovation will switch to electronic documentation effective March 31, 2014.  If you are in need of a hard copy, we will be providing a link where you can access the manuals (in PDF format) and you can print out as many copies as you need.

We will also have links to flip books available that will be formatted just like a book.

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On behalf of Innovation Technologies we wish you all a Happy New Year! May all your dreams, expectations and hopes become a reality in 2014.

A Little History Behind ITW, a division of TigerTMS

Tiger started life in the early 1970′s. In 2009, Tiger Communications’ Hospitality Division acquired TMS Telephone Management Systems and the new name, TigerTMS, came into existence maintaining the global identities of both Hospitality technology companies. In 2012, following the acquisition of Innovation Technologies Worldwide Inc., TigerTMS became the world’s largest single supplier of communications and guest management systems as well as integrated voice & data solutions to the hospitality industry serving over 15,000 properties including 9 of the 10 largest hotel chains.
With over 3 decades of deploying leading edge solutions & services to the Hotel Industry, TigerTMS have a proven track record across the globe in deploying premised based, virtualized or centrally hosted technologies.

Here is a snapshot of our global reach:

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